Privacy Policy
Last updated: 2026-10-13
We are Hardwood Flooring Rochester. When you use hardwoodflooringrochester.com, call us or send a request, we receive some information about you. This notice covers how we handle it.
What you share with us
When you fill out a request form, we receive what you type: your name, phone number, email, ZIP code, the kind of work you need and your message. When you call, our phone system records your number, the time and length of the call, and, where it is turned on, a recording and transcript. Like most websites, the site also receives routine technical details such as your IP address, browser type, the page you visited and how you arrived.
How we use it
- Replying to you and arranging an estimate or service visit
- Completing the work you ask for
- Keeping out spam and fraudulent submissions
- Understanding which pages lead to requests
Who we share it with
We pass information along only when it is needed to run the site, take calls and complete your job. That means our form, phone and scheduling providers and the technicians who carry out the work. Your personal information is not sold.
Calls, texts and email
If you ask us to contact you, we may call, text or email you about your request. Message and data rates may apply. Reply STOP to opt out of texts.
How long we keep it and how we protect it
Information is retained only while it serves the uses described here. We protect it with reasonable security measures, but no method of sending or storing data is perfectly secure.
Your rights
To find out what we have on file, fix something, or have it deleted, call (585) 632-6150 or reach us through the request form on this website.
Children's privacy
The site is meant for adults arranging work on a property. We do not knowingly collect information from children under 13.
Changes
If this policy changes, the new version will be posted here with a new date at the top.